Local Correos delivery timings are 1-3 working days, plus transit (from UK > NL > Correos, ES)

Overall timings should be 4-7 working days, from initial MHI scan to final delivery/delivery attempt

Please note these timings are applicable for Spanish Mainland destinations. Naturally the Spanish Islands may take an extra day or 2 in terms of delivery, though they would typically only represent a relatively small percentage of overall ES volume

2 delivery attempts should be made to home addresses, and 1 to office/business addresses

If delivery cannot be made, the customer would be notified by delivery card and email, including location of item/local depot, and collection/re-delivery instructions.  This includes items that are too big for letterboxes

Customers would be sent a reminder notification email if they haven’t collected after a number of days

Regarding returns, the same charge is applicable for returns as the outbound charge

There is a maximum limit of £900 (GBP) for any individual parcel being shipped within the EU

Prohibited/dangerous/hazardous goods are not permitted including but not limited to; alcohol, tobacco, controlled drugs, weapons, indecent and obscene materials, flammable/corrosive/toxic materials, or counterfeit/pirated goods

MHI can provide weekly Tracking Reports showing delivery metrics (example available)

Delivery metrics include ALL areas including the Spanish Islands and any COVID impacted area