Our Story...
27 Years of Experience | 80+ Carrier Partners  
200 Countries | Five Brands | Global Client Base |
Award-Winning Recognition

Our Global Business...

Reach international markets with MHI’s award-winning combination of carrier relationships, in-house technology & expert knowledge...

Who we are...

Headquartered in a vibrant quarter of Bristol, with a presence all over the world, we are experts in all things mail and international delivery.

With technology, sustainability, and strong business credentials at our core, we've grown from a mailing house with a single processing line, to an international delivery specialist with five distinct brands, award-winning recognition, and a global client base.

What we do...

We've spent 27 years building our service portfolio in lettershop and international delivery. Our multi-carrier technology optimises 80+ global carrier contracts to provide our clients with the perfect balance of cost and performance.

And with an in-house print & mail facility, we can provide our clients with an one-stop-shop for all things print, mail, and delivery.

Who we do it for...

Retailers operating on a global scale, marketing agencies, government organisations, publishing houses, printers & any other leading brand looking to improve their print, mail, or international operation.

Our clients are for the long-term, and often use a combination of our services. We will aid your operation through delivery and fulfilment, your marketing through creative and mailing support, your billing through our hybrid mail offering. Just name it.

Accolades...

Our Sustainable Commitment...

Proud holders of a Green Business of the Year Award, we put the Triple Bottom Line at the forefront of our everything we do...

Fantastic People...

Whether they're processing your items in the warehouse, co-ordinating activity in the office or furthering our presence in the field, our people mean everything to us.

With 95% of our operational staff living within a two-mile radius of our Bristol HQ, most of them making use of the company's cycle-to-work scheme, we are proud to offer stable employment to the local community.

Shared Planet...

In an industry awash with environmental concerns, we do everything we can to off-set our carbon footprint. With 173 solar panels powering our warehouse operation, we have saved 40,000 kg of CO2 emissions since 2015, the equivalent of planting 1,800 trees.

In 2019, we were recognised as the "Green Business of the Year" at the Business Leader Awards for our dedication to fulfilling the Triple Bottom Line.

Sustainable Profit...

Sustainability is often viewed as a choice on cost, but it shouldn't be; it doesn't need to be. Through MHI's route-optimising technology, we help clients save money whilst operating more sustainably.

Our routing technology ensures fewer half-empty pallets, leading to fewer trucks on the road, leading to fewer emissions poured into the environment. At MHI, profit & planet are symbiotic to success.

Partners...

Our Partnership Promise...

If you require a partner to take a real interest in your business, whose focus is on
improving your operation & giving you choice, then we should talk...

Growing Together...

We have an ever-growing client base, many of whom have worked with us for years. As we grow, they grow alongside us, benefiting from our rates, economies of scale & expertise. We've helped retailers scale their volumes from as little as a few a day, to thousands.

Whether it's the next big market to sell your goods, a faster service to a particular country or any other request, then just ask. We're the experts, after all.

Personal Touch...

You'll be assigned a team of account handlers who'll be on-hand to advise you throughout our partnership & be the expert on your business.

You'll receive industry-leading reporting
that satisfy the most demanding of customer service teams, with our in-house customer service team helping you pick up any tracking queries.

Independence...

As an independent company, we have the flexibility to put your needs first, and give you the freedom to innovate. This agility ensures we can react effectively to changes in market conditions & requirements.

Whether it's tweaking a service, adding a new one, or simply reacting to your customer's delivery expectations - we want to hear it, we want to help.

Accreditations...

Mail Carriers AssociationBritish Printing Industries FederationISO 27001Institute of International Trade

Our Technology...

At the heart of our unique proposition sits the bridge between two decades of
international carrier relationships & award-winning route optimising technology...

Intelligent Routing System...

With access to over 200 countries, 80+ unique carrier partners & 15,000 international delivery routes, IRIS is unrivalled in postal route optimisation.

The software takes your every preference and provides a bespoke routing which balances cost and delivery performance.

IRIS is also the basis for our eCommerce delivery service, switching out postal routes for parcel routes, and giving you the best suite of carriers.

Our Platforms...

With our talented in-house development team, we have successfully translated our processes into easily-consumable platforms: Nexae & SendVia.

Centralising your international operation in a single platform, Nexae allows businesses of all sizes to access MHI's global multi-carrier delivery solution.

With SendVia, you can upload your artwork, select your recipients, and we’ll print & mail your postcard campaign for you. No minimum send. No hidden costs.

Our Integrations...

With a plethora of integrations with order management systems, carrier management, and other software, our services can slip right into your current processes.

Our API documents are constantly being updated, and we're capable of creating bespoke integrations to ensure our clients can easily utilise our services.

Whether it's for our eCommerce, postal, or print & mail service, and you want to connect your API, just get in touch and we'll see what we can do.