MHI360 isn’t just about parcel delivery. It’s about the entire eCommerce network and delivering the right strategy. Tailored solutions you can trust.
Create smarter, end-to-end strategies that align with your business goals, reduce friction, and enhance customer satisfaction:
MHI360 dynamically selects the best carrier for every shipment based on your preferences. We can adapt to market changes, ensuring smooth and reliable delivery - even during peak seasons or unexpected disruptions.
By leveraging our dynamic logistics strategies, we can optimise the customer experience and delivery efficiency. We drive carrier routing based on key factors such as service requirements, product type, order value, sales channel and incoterm (DDP/DDU). This in turn means businesses can respond quickly to changing market demands, seasonal spikes, and unexpected disruptions. With this approach we ensure the most efficient, cost-effective, and compliant delivery route for each and every shipment.
MHI360 supports both to home and out-of-home delivery, including lockers and pick-up points - providing shoppers with more choice at checkout.
Offering both "to home" and "out of home" delivery options for cross-border eCommerce provides customers with greater flexibility and convenience, enhancing the overall shopping experience. While home delivery offers the comfort of receiving orders directly at the doorstep, out of home options, such as parcel lockers or collection points, cater to busy lifestyles, reduces missed deliveries, and can be more cost-effective. This dual approach increases customer satisfaction, supports faster delivery times, and helps merchants reduce failed delivery rates and optimise logistics costs across international markets.
MHI360 helps ensure seamless delivery by using automated tools and best practices for tax and duty calculation and compliance.
We adopt best practices for tax and duty compliance. Leveraging automated compliance tools to help ensure smooth customs clearance and reduce the risk of penalties or shipment holds. Working with our clients to accurately classify goods using the correct HS (Harmonized System) codes, and content descriptions. Clearly declaring the value and origin of products. Dynamically applying the appropriate incoterm, and staying up to date with local import regulations in destination countries.
We make returns simple and stress-free. Streamline with our flexible, cost-effective solutions.
Streamline your returns with our tailored, cost effective solutions. From express to standard service levels, with full tracking, condition inspection, resale, and disposal support options - we aim to make the process more convenient to customers through our network of service point and locker drop-offs.
Scale into new markets with full control of costs, delivery timelines and brand reputation. We aggregate data across your tech stack—eCommerce platforms, WMS, carriers, and CRM—enabling:
With MHI360, we’re not just shipping better—we’re helping businesses think smarter. Are you looking for seamless, scalable cross-border growth?