MHI 360 | Return Solutions With Global Reach

Flexible, Convenient Returns.

At MHI, we understand that a great shopping experience doesn’t end with delivery, it continues through returns. That’s why our Flexible eCommerce Returns Solution puts choice and convenience back into your customers’ hands while giving retailers full visibility and control of the process.

Our Flexible
Returns Model.

Using our extensive Out of Home network, consumers can return parcels via thousands of convenient drop-off points such as lockers, parcel shops, or postal counters. This flexibility enhances satisfaction and strengthens brand loyalty.

Global Delivery with 360 Global Delivery with 360

Benefits for Shoppers.

Smarter Returns for a Better Customer Experience.

Convenient Drop Off

Customers can drop off parcels at a time and place that works.

Secure & Reliable

Lockers and PUDO points keep parcels safe until collection.

Streamlined Process

We remove friction to enable quick & easy returns.

Value Beyond the Return.

We reduce cost, recover value, and simplify international trade logistics.

Duty Drawback & Return Goods Relief

Reclaim duties and taxes on returned goods to maximise recovery and minimise loss.

Item Inspection
& Quality Control

Inspection and verification ensure returned goods are accurately classified for resale, refurbishment, or recycling.

Sustainable Disposal
& Recycling

We manage responsible disposal of unsellable items in line with environmental best practices.

Resale & ReCommerce
Support

Extend product life cycles with our reCommerce options & reintroduce items back into circulation efficiently.

Global Reach,
Local Experience.

With MHI’s Flexible Returns Solution, you’re not just making returns easier.

MHI’s cross-border delivery and returns solutions help businesses reach new markets and streamline operations through one reliable logistics network.